A seed phrase is the ONLY way to recover your account if you lose your device. We cannot help you recover your account if you do not have the seed phrase.
Download the Backpack Wallet here.
1) Select "Import Wallet"
2) Add an Account name or select "Skip"
3) Select "Import secret recovery phrase"
4) Enter your Secret Recovery Phrase into the prompt
Note: Select 'Use 24 words' to expand the prompt
5) Choose either Ethereum or Solana
6) Find and select your wallet address, select "Import Wallet"
Note: If your wallet address is not appearing in "Funded" use the drop down menu to expand your options.
7) Open the Extension and pin it to your task bar
Do you have questions or require further information?
Click the red Live Chat button in the lower right of your screen or contact us via email at: support@backpack.exchange
Learn more about Backpack